Joco Botanicals products are final sale and not returnable. Unfortunately, due to the nature of handmade beauty products, items cannot be returned. Shipping charges are non-refundable. Our company prides itself on creating and delivering a quality product as professionally as we can possibly do so.
Turn Around & Shipping Times
Under normal circumstances, orders will ship within 2-3 business days. If the product is out of stock, please allow additional time for shipping. Please note that this is the time it takes for your order to leave our store, not the amount of time it takes to be delivered to your door. You will receive an email when your order ships out with tracking information.
As required, JOCO BOTANICALS collects sales tax on orders shipped to Florida.
My product looks different than the picture, is it ok?
Color and shape variations will occur. We do our best to fully represent our products on our website. These are natural handcrafted products made with whole plants and herbs. All of our products are made without water and have a very long shelf life.